Privacy Policy & SMS Terms

SMS Communication Policy

By opting into SMS communications with Creek and Meadow Veterinary Hospital (“CMVH,” “we,” “us,” or “our”), you agree to receive text messages regarding appointment reminders, important pet health updates, and clinic-related communications.

By submitting the form at bottom of page, you consent to receive SMS messages from Creek and Meadow Vet 434-888-4040 regarding appointment reminders and important updates. Message and data rates may apply. Message frequency varies. You can opt-out at any time by replying STOP. Reply HELP for support

 

**Message and data rates may apply. Message frequency may vary based on your interaction with our services. Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.**

 

How to Opt In & Opt Out:

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Opting In

To receive SMS messages from Creek and Meadow Veterinary Hospital, you must explicitly opt in by:

• Submitting a form on our website,

• Providing your phone number during a clinic visit and consenting to SMS communications, or

• Texting an opt-in keyword to our designated number.

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Opting Out

You can unsubscribe from SMS messages at any time by:

• Replying STOP to any message received. You will be immediately removed from our SMS list and will no longer receive messages.

• Contacting our office at 434-888-4040 and requesting removal from SMS communications.

After opting out, you may receive a final confirmation message confirming your opt-out request. If you wish to resume SMS communications after opting out, you will need to opt in again using the steps above.

 

Types of Messages You May Receive

We use SMS messaging for the following purposes:
✔️ Appointment Reminders – You will receive reminders for upcoming appointments, including date, time, and any necessary preparations.
✔️ Pet Health Alerts – Important information about vaccinations, medication refills, or urgent pet care updates.
✔️ Clinic Announcements – Updates on closures, holiday hours, or new services.
✔️ Emergency Notifications – Time-sensitive alerts regarding urgent pet health concerns.

We do not send marketing or promotional SMS messages without explicit consent.

 

Fees & Message Frequency

Creek and Meadow Veterinary Hospital does not charge for SMS messages; however, standard message and data rates from your mobile carrier may apply. Frequency of messages may vary, but we aim to keep them limited to essential communications.

 

Privacy & Data Security

We respect your privacy. When you provide your phone number and opt into SMS communications, we do not share, sell, or distribute your personal information to third parties except as required by law.

Data Storage:
Your phone number and message history are stored securely in compliance with industry regulations.

Third-Party Services:
We may use a third-party service provider to send SMS messages on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your information.

Legal Compliance:

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Support & Assistance

If you experience any issues with our SMS messaging service or need assistance, you can:

CALL CLINIC AT 434-888-4040 OR EMAIL US AT: CMVH@CREEKANDMEADOWVET.COM